Question 1

How to download TikToks if the account is private?

Accepted Answer

Private TikTok accounts restrict content visibility to approved followers only. To download videos from a private account, you must be an approved follower and logged into TikTok. Copy the video link while logged in, then paste it here. Note: our tool processes public URLs — if the content is not accessible via URL without login, the download will not work. Consider asking the creator to share the video directly.

Question 2

Why do some YouTube videos only offer 360p download options?

Accepted Answer

YouTube encodes videos in multiple resolutions based on the original upload quality. If the creator uploaded a lower-resolution video, higher resolutions like 1080p or 4K simply don't exist for that content. Additionally, some content types like live streams or premiere replays may temporarily only offer lower resolutions while YouTube processes HD versions, which can take up to 24-72 hours after upload.

Question 3

Is it legal to download social media videos for personal use?

Accepted Answer

Copyright law varies by country. In many jurisdictions, downloading content for personal, non-commercial use falls under "fair use" or "private copying" exceptions. However, re-uploading, distributing, or commercially using someone else's content without permission is almost universally illegal. We strongly advise using downloaded content only for personal offline viewing. Always respect creators' rights and platform Terms of Service.

Question 4

Why does my Instagram Reel download fail?

Accepted Answer

Instagram frequently changes its content delivery infrastructure. Ensure you're copying the full URL directly from the Instagram app (tap Share → Copy Link). Short URLs or links from third-party apps may not work. If a Reel belongs to a private account, the download will fail unless the content is publicly accessible. Try refreshing the Instagram page and copying the link again.

Question 5

Can I download YouTube Shorts as MP3 audio files?

Accepted Answer

Yes! YouTube Shorts are treated like regular YouTube videos internally. Paste the Shorts URL and select the MP3 quality badge (320kbps for best quality, 128kbps for smaller file size). The audio will be extracted and converted automatically. This is perfect for saving music clips, podcasts, or soundbites for offline listening.

Question 6

Is my data safe when using this tool?

Accepted Answer

Absolutely. We operate a strict zero-persistence policy. Your submitted URL is processed in-memory on our serverless edge functions and immediately discarded. We do not store URLs, downloaded files, or any personally identifiable information. Our rate-limiting system uses SHA-256 hashed IPs that cannot be traced back to you. No cookies are set for tracking purposes — only for essential site functionality.

Question 7

How do I download Facebook videos that are set to "Friends Only"?

Accepted Answer

Videos set to "Friends Only" on Facebook cannot be downloaded through URL-based tools because the content is not publicly accessible. You need a direct, public video URL. If you have permission from the video owner, ask them to temporarily make it public, or use Facebook's built-in "Save Video" feature within the app for offline viewing.

Question 8

What is the difference between downloading TikTok with and without watermark?

Accepted Answer

TikTok adds a branded watermark (the TikTok logo and creator username) to all downloaded videos through their app. Our "No Watermark" option retrieves the original video file before the watermark is applied, giving you a clean video. The "With Watermark" option downloads the standard version. Both options are the same video quality.

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